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Credit Control Training Workshop- Cash Collection By phone
Become more confident collecting cash by phone. Learn to deal with negotiation deadlocks, non-payment excuses, aggressive and difficult clients, consistent late payments and debtors with cashflow problems.To register your interest/ find out about the next available course, kindly contact us at clientcare@efm.uk.com or 0845 129 9900 or 01582 516300.Below are details of the last course held in October 2009
(For future courses, kindly contact us)
Cash Collection By Phone- Oct. 2009: CPD Certified Training Experts, CMT in conjunction with financial management specialists, e-Financial Management invite you to a half-day training course aimed at improving employee skills in credit control and debt collection. Find out rules in cash collection that you have probably ignored, or not taken full advantage of. Discover ways to tackle cashflow problems by reducing that hardcore of debt.
FEE: £57.49 (Inclusive of VAT)
DATE: October 13th, 2009
TIME: 9.15am - 1.00pm
VENUE: AW House. 6-8 Stuart Street, Luton, LU1 2SL
Common problems which you may recognise include:
-Negotiation deadlocks
-Non-payment excuses and objections
-Aggressive and difficult clients
-Consistent late payments
-Debtors with cashflow problems
Come along and learn ways to help overcome these issues and become more confident collecting cash by phone.
Speakers:
-Stephen G. Savva FACP FCIM: Steve is founder and Managing Director of Credit Management Training Limited.
-Gary Jesson FCA mIoD: Gary Jesson is Managing Director, e-Financial Management Limited, Maxet House, Liverpool Road, Luton, LU1 1RS.
For more information about future courses, kindly mail clientcare@efm.uk.com or call 01582 516300/ 0845 129 9900. Fax: 0845 129 9902 Back to News